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Job Details

Loss Prevention Officer

Company name
Eden Roc Miami Beach

Miami Beach, FL

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Ensure that all officers on duty are logged into the security software with equipment assigned

Maintain accurate daily activity reports with dispatched calls to officers in the field

Maintain familiarization with events on property, loading dock activity, and parking

Review all reports from the previous shift to be informed of recent activity or on-going investigations

Manage fire panel status, report any issues, and promptly dispatch alarm activations

Monitor hotel’s 911 system & dispatch officers accordingly

Contact 911 as requested

Communicate to personnel via two-way radios, phones, email, & mobile devices (iPods)

Ensure all equipment & keys are accounted for each shift (i.e. vingcard devices, iPods, safe devices, etc.)

Monitor & reply to all email requests in a timely manner

Send out required emergency notifications in accordance with departmental procedures

Ensure all officers in the field are assigned by sector & communicate their status

Generate incident reports & conduct investigations in accordance with departmental procedures

Obtain first aid & CPR certification. Treat injured personnel up to level of training

Ensure officers are updating & closing their calls & patrols correctly

Ensure any Lost & Found is properly logged into the system promptly & respond to guest inquiries

Complete daily shift checklists

Monitor all entry onto property. Verify appointments & vendor scheduling with other departments

All on-duty officers & contract officers must be contacted via radio every 30 minutes for a status check

Properly sign in & out hotel assets to colleagues using security software

Maintain accurate time sheets for contracted security personnel

Enforce safety standards & security procedures to all colleagues & visitors


[see description]








Company info

Eden Roc Miami Beach

Company Profile

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