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Job Details

Security Officer

Company name
The Rosewood Corporation

New York City, NY, United States

Employment Type

Bluecollar, Security, Law Enforcement, Loss Prevention, Military, Hospitality

Posted on
Sep 21,2019

Valid Through
Jan 04,2020

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The Carlyle, A Rosewood Hotel is currently recruiting for a House Officer. The ideal candidate’s primary responsibility is to ensure the safety and security of all guests, personnel and property. The role includes risk, loss management of the property, as well as supporting in workplace safety and life/fire safety systems, preventing situations that could jeopardize the safety and operations of the hotel. 

Essential Duties and Responsibilities

Responsible for securing building, including monitoring, inspecting and securing all entrances and exits, and surveillance of person(s) in all areas of hotel property. Control entry onto hotel premises through the parking garage by outside contractors during the hotel renovation.

Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.

Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.

Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment

Maintain confidentiality of all security reports/documents. Release information only to authorized individuals as directed by the Director of Security

Monitor the locations of the Fire Life Safety Systems and equipment in the hotel (AED, exits, manual pull stations, fire extinguishers, sprinklers)

Required Skills

Must have successfully passed the Fire Life Safety Exam

Must have the ability to comprehend verbal and written instructions.

Must have excellent verbal and written communication skills.

Required to speak, read and write English, with fluency in other languages preferred

Must have basic computer knowledge and skills.

Must be able to make excellent independent judgment decisions and assume responsibility.

Must be able to handle sensitive and confidential information with a clear understanding as to who is, or should be, part of the conversation.

Must remain extremely calm under high pressure circumstances.

Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy, to defuse anger and collect accurate information.

Ability to perform duties within extreme temperature ranges.

Ability to maintain a highly positive and friendly image that will reflect well on the hotel.

Ability to maintain a positive attitude in a fast-paced work environment.

Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding


High school diploma (REQUIRED)

Prior experience in Security/Loss Prevention, Law Enforcement, Military or Fire Life Safety (REQUIRED)

Minimum two years’ experience in a similar capacity for a luxury or ultra-luxury property

Fire Safety Director Certification preferred; Z-89 certificate required with additional requirement of successfully completing Fire Life Safety (F-89) on site.

State Guard License (REQUIRED)

Certified in Adult, Child and Infant CPR, AED and First Aid


Our Hotel

Built in 1930, The Carlyle, A Rosewood Hotel is a New York City luxury hotel that exudes charm and elegance. For generations, it has been the “home away from home” for world leaders, celebrities and sophisticated travelers. Guests discover remarkable privacy, luxury and impeccable service from this award-winning property. The Carlyle has consistently been recognized as one of the top hotels to stay by the world’s leading publications, travel magazines and consumer organizations.

Our Company

Rosewood® Hotels & Resorts manages 24 one-of-a-kind luxury properties in 15 countries, with 17 new hotels under development.  Each Rosewood hotel embraces the brand’s A Sense of Place® philosophy to reflect the individual location’s history, culture and sensibilities.  The Rosewood collection includes some of the world’s most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris, as well as new classics such as Rosewood Beijing.

Job Requirements

EEO-1 Code: 56

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Last sync: 2019-09-21 12:25:06

Current associates of Rosewood Hotels and resorts log in here

Privacy Policy


We have been made aware of a recent scam whereby individuals pretending to be recruiters are offering employment contracts for Rosewood Hotel Group. These solicitations are being made by persons using web-based e-mail accounts containing the Rosewood name. Individuals are asked to provide copies of their personal identification and to send money in order to complete the employment process. These offers are fraudulent. Rosewood Hotel Group does not ask job applicants for any form of payment. If you receive an offer of employment, but are unsure if it is legitimate, please contact


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©2013, Rosewood Hotels and Resorts, L.L.C.

Company info

The Rosewood Corporation
Website :

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