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Full-Time Loss Prevention Supervisor

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Chelmsford, MA

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:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cpu003eu003cstrongu003ePosition Summary:u003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eDevelops and implements store awareness programs addressing theft, safety, inventory, and operational controls.u0026nbsp; Administers product protection strategies, awareness, and deterrence programs in the store.u0026nbsp; u0026nbsp;u0026nbsp;Works in partnership with store management to ensure operational excellence and reduce exposure to theft through operational assessments and associate training/awareness.u0026nbsp; Supervises Loss Prevention Officers and Loss Prevention Service Specialists.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003ePrimary Responsibilities:u003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eOperational, Shortage, and Safety Controls u0026amp; Awareness:u003c/pu003e u003culu003e u003cliu003eConducts assessments of operational and shortage control procedures to monitor store compliance and inventory shortage and Unit System Accuracy (USA) performance trends. Communicates audit results to store management and works to improve operational deficiencies.u003c/liu003e u003cliu003eReviews various exception reports to identify and resolve inventory shortage and USA opportunities.u003c/liu003e u003cliu003eImplements shortage control awareness programs distributed by Corporate/Region/District Leadership.u003c/liu003e u003cliu003eConducts physical security/safety inspections to ensure store is in compliance with Company policies and procedures.u003c/liu003e u003cliu003eWorks to create a “culture of honesty” and “impression of control” in the store.u003c/liu003e u003c/ulu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eInternal and External Theft Deterrence u0026amp; Awareness:u003c/pu003e u003culu003e u003cliu003eDevelops and implements theft prevention programs for the store.u0026nbsp; Identifies theft trends within assigned location and implement theft prevention strategies to reduce exposure.u003c/liu003e u003cliu003eOversees the store’s Electronic Article Surveillance (EAS) and product protection programs.u0026nbsp; Measures store’s compliance and raises awareness with Store Management and Associates.u003c/liu003e u003cliu003eConducts internal investigations of dishonesty in compliance with Company Ethical Standards and Apprehension Guidelines.u003c/liu003e u003cliu003eConducts surveillance and apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.u003c/liu003e u003c/ulu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eSupervision and Training:u003c/pu003e u003culu003e u003cliu003eSupervises Loss Prevention Associates; assigns tasks, communicates policies, and trains new LP Associates.u003c/liu003e u003cliu003eRecruit, Train, and counsels LP Associates. Assists DLPM in writing performance appraisals.u003c/liu003e u003cliu003eCreates LP department work schedules to provide proper coverage and within the payroll expense plan.u003c/liu003e u003c/ulu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eOther Duties and Responsibilitiesu003c/pu003e u003culu003e u003cliu003ePerforms other duties as assigned.u0026nbsp; Examples may include, but are not limited to: Attending court hearings on Kohl’s behalf.u003c/liu003e u003cliu003eMay have multiple store responsibilities.u003c/liu003e u003c/ulu003e u003culu003e u003cliu003eMaintains customer service awareness.u0026nbsp; Supports the company’s strategic initiatives and Loss Prevention focus points.u003c/liu003e u003cliu003eAbility to spend time moving around the store to include bending, stooping, lifting and climbing on a frequent bais.u003c/liu003e u003c/ulu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eGeneral Requirements:u003c/strongu003eu003c/pu003e u003culu003e u003cliu003eAdheres to Company policies and procedures and maintains high ethical standards.u003c/liu003e u003cliu003eWorks well with fellow Associates and Supervisors.u003c/liu003e u003cliu003eEngages in effective dialogue with DLPM and Store Management team.u003c/liu003e u003cliu003eMeets deadlines and acts with an appropriate sense of urgency.u003c/liu003e u003c/ulu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003ePreferred Qualifications:u003c/strongu003eu003c/pu003e u003culu003e u003cliu003ePrior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.u003c/liu003e u003cliu003eKnowledge of surveillance and apprehension techniques; demonstrated ability to make decisions in stressful situations. Strong verbal and written communication skills; basic math and reading skills and legible handwriting.u003c/liu003e u003cliu003eKnowledge of or ability to learn Microsoft Word, Excel and various other computer programs.u003c/liu003e u003c/ulu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Auto req ID,AnswerValue:68131BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Posting Location,AnswerValue:0529:Chelmsford ,VerityZone:formtext9,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Focus,AnswerValue:Store ,VerityZone:formtext19,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Compensation Frequency,AnswerValue:Hourly ,VerityZone:formtext11,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:Position Type,AnswerValue:full-time ,VerityZone:formtext14,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Career Area,AnswerValue:Loss Prevention ,VerityZone:formtext7,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Company Overview,AnswerValue:At Kohl’s, we’re always looking ahead to creating the next great thing. 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