Job Details

Loss Prevention Manager - San Francisco South Bay

Company name
The Gap Inc.

San Jose, CA, United States

Employment Type

Loss Prevention, Manager, Retail

Posted on
Sep 20, 2020

Valid Through
Jan 03, 2021

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Loss Prevention Manager - San Francisco (South Bay)','339040','!*!Responsible for communicating and implementing Loss Prevention strategies and creating a localized strategy within assigned location. Responsible for hiring, training, developing and supervising of 5-15 Loss Prevention agents. Responsible for investigations, operations, training and Loss Prevention budgets within assigned location. Manage vendors, physical security and contract guards within location.   Contribute to shortage reduction / Investigations - 55% Develop schedules, and assignments for LP Agents/Supervisors. Assist with the implementation of the target store/ shortage reduction program. Work with store personnel to identify inventory shortage opportunities and recommend solutions. Identify employee theft and assist with internal investigations at the direction of DLPM and RLPM. Ensure compliance with company apprehension guidelines. Conducts investigations and interviews for inventory, cash loss, and breach of company policies and procedures. Proactively monitor controls to identify employee theft. Assist with internal investigations as directed by supervisor. Review incident reports to ensure compliance to loss prevention standards. Training and Development - 30% Responsible for recruiting hiring and training of Loss Prevention personnel. Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for 5-15 Loss Prevention agents. Coordinate and participate in storewide management meetings focused on Loss Prevention training and awareness. Participate in loss prevention training for the on boarding process of new hires. Operations / Safety - 15% Manage loss prevention staffing budget. Work with store management on ensuring operational compliance. Work with store management on completing operational audits, and ensure that store physical security standards are maintained. Work with management to ensure safe environment. Train and Audit compliance to store safety standards (Code Adam, emergency procedures, alarm testing, etc.) Supervise 5-15 Loss Prevention Agents (or Supervisors) in assigned store/market. Communicate daily activities to the District Loss Prevention Manager/Regional Loss Prevention Manager and the GM/Management team. Interfaces with Field /Corporate business partners (i.e. Human Resources, Legal, Operations and Employee Relations).','!*!Qualifications:Excellent communication, written and verbal. Excellent delegation and follow-up skills. Loss Prevention investigation and interviewing skills preferred. Excellent time management skills. General operating knowledge of retail CCTV systems. High School diploma or equivalent. 2-3 years or retail Loss Prevention experience. State certification required, where applicable. 1-2 years supervisory experience. Must be able to stand/walk sales floor for 8 hours at a time. Must be able to lift and carry 20lbs.','US-CA-SAN JOSE','','Full-time','Old Navy Stores and Field','Loss Prevention (HQ): Non-Agent/Management - (Loss Prevention)','Chantal Shillingford-Horton','','Loss Prevention Manager - San Francisco (South Bay)']);


Company info

The Gap Inc.
Website :

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