Job DescriptionThe Loss Prevention Manager \u2013 Fulfillment Centers (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, analysis & intellectual property) protection within the assigned location. The Loss Prevention Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. The position is site based. Key Responsibilities include: \u2022 Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner\u2022 Lead investigations of internal and external theft and fraud and conduct interviews when appropriate\u2022 Effectively address security incidents including potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans\u2022 Ensure that team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department\u2022 Ensure Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled\u2022 Serve as department\u2019s liaison and security subject matter expert\u2022 Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes\u2022 Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency\u2022 Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
Basic Qualifications\u2022 A completed Bachelor\u2019s Degree from an accredited university or equivalent professional experience\u2022 Prior experience in law enforcement, asset protection, audit, risk management, inventory control, quality assurance, or other related field\u2022 2 years\u2019 experience in a customer service driven environment\u2022 Familiarity with security equipment such as intrusion detection devices, access control systems, and CCTVs\u2022 Proficient with MS Office Professional Suite, including intermediate knowledge of Excel\u2022 Experience leading teams and providing management, leadership and mentoring to team members as needed\u2022 Up to 25% travel (domestic)\u2022 Able to work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs
Preferred Qualifications\u2022 Familiarity with Lean Six Sigma concepts desired and certification is a plus\u2022 Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.\u2022 Experience with warehouse or distribution center services\u2022 Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus\u2022 Workplace Violence and/or Business Continuity experience\u2022 Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities\u2022 Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver\u2022 Ability to take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectationsAmazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Website : http://www.amazon.com/
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.