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Job Details

Store Protection Specialist - Hiring Now

Company name
Ross Stores, Inc.

Location
Honolulu, HI

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Ross Stores is Now Hiring for Store Protection Specialists for their Honolulu location!

The Store Protection Specialist provides a visible presence at store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. Responsible for greeting customers, deterring opportunity for theft by physical presence in a company issued vest/uniform, and monitoring the Code 50 policy. Partners with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage by embracing company values and the Loss Prevention 4 Key Objectives.

ESSENTIAL FUNCTIONS:

\tMitigating Theft & Fraud
\t
\t\tMonitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
\t\tGather theft indicators and use internal and external intelligence to positively impact shortage trends.
\t\tEffectively communicate with store leadership and members of the Loss Prevention team.
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\t
\tMaintaining a Safe & Secure Environment
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\t\tProvide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.
\t\tProvide assistance to store leadership to maintain a safe and secure environment for associates and customers.
\t
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\tMinimizing Operational Shortage
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\t\tIncrease associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
\t\tObserve and provide feedback on proper checkout procedures for customers and associates.
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\tDeveloping Great Teams & Partnerships
\t
\t\tProvide excellent customer service by greeting customers and answering questions.
\t\tRegular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc.
\t
\t

* Other duties as assigned to support Loss Prevention initiatives.

COMPETENCIES:

\tCommunication Skills
\tCustomer Service Focus
\tSelf-Confidence
\tConflict Management
\tSelf-Control

 

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

\tHigh School diploma or equivalent education
\tDemonstrated ability to work effectively both independently and within a team in a fast-paced environment
\tStrong written and oral communication skills
\tDemonstrated ability to build and maintain working relationships with associates at all levels of the organization
\tExcellent customer service skills
\tDemonstrated ability to effectively problem solve
\tMust be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing

 

QUALIFICATIONS AND SPECIAL SKILLS PREFERRED:

\tRetail experience or similar training
\tLoss Prevention/security work experience and/or training in a retail setting
\tPossession of current and valid security guard registration card

PHYSICAL REQUIREMENTS:

\tMust be able to stand and walk for prolonged periods of time (up to 8 hours per day)
\tMust be able to reach, raise and lower objects weighing up to 25 lbs. above shoulders from one level to another
\tMust be able to regularly twist, bend, stoop, kneel, and crouch; Frequency and duration will vary based on business needs

\tMust be able to stand and walk for prolonged periods of time (up to 8 hours per day)
Additional Info Minimum Age 18 years old Job Industries Retail

Company info

Ross Stores, Inc.
Website : http://www.rossstores.com

Company Profile
Looking for a new spring dress? Get the same dresses you see at department stores for a fraction of the price. Fall in love with florals, make a statement in a sheath dress, or go bold with brights. Find them all at Ross.

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