34th Street - Between 7th And 8th Ave, New York
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!
The Loss Prevention Guard is responsible for providing excellent customer service, protecting company assets through activities in safety, inventory recovery, and internal and external theft. Candidates must have strong written and verbal communication skills as well as the ability to work independently or in a team environment. Must have an up to date NY State Security License. Reports to LP Manager. No direct reports. Must possess the ability to:
Provide excellent customer service to all customers who enter/leave premises
Monitor customer activity in the store for potential theft
Complete assessments of operational, safety, and inventory control related procedures.
Able to assist with apprehensions of internal and external theft issues.
Serve as support to store management to ensure safe work environment.
Prepare complete reports relative to all theft incidents, merchandise recoveries, and safe work environment.
High School Diploma or equivalent preferred
Possess strong verbal and written communication skills.
Must be able to communicate with all levels of staff and management.
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
Must be able to stand/walk sales floor for entire shift.
Ability to make decisions in fast or stressful situations.
NY State security guard certification needed
Possess general operating knowledge of retail security camera equipment.
Ability to work nights and weekends appropriate to retail business needs.
Prior Loss Prevention/Security experience a plus.