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Job Details

Macys Plaza Las Americas San Juan PR: Asset Protection / Loss Prevention Manager

Company name
Macys.com, Inc.

Location
San Juan, PR

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Profile

Overview: As a Loss Prevention Manager, you will support My Macy's and be empowered to ensure that a store or multiple stores operate efficiently and achieve our shortage goals. Your scope of responsibility will include asset protection, payroll expense management, management of Loss Prevention team and the directing of shortage initiatives, investigations and surveillances. Essential Functions: Sales Implement, monitor, and manage store shortage prevention and awareness programs Analyze shortage results and formulate preventative action plans Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary Manage and monitor payroll expense Develop, implement and validate new programs and procedures to reduce shortage and investigate internal and external theft through use of systems and surveillance Partner with Operations to execute Safety Program in the building Establish high level of shortage awareness and effectiveness determined by audit results; work with Loss Prevention Manager to ensure that all policies and procedures are thoroughly understood by team Customer Role model exemplary service, lead Loss Prevention team to provide an outstanding shopping experience Ensure selling floor security standards are maintained Clearly communicate store and company shortage and loss prevention objectives to ensure both Store Executives and Associates are informed and knowledgeable Develop a positive partnership with all Executives and Associates to make shortage awareness a priority Maintain safety awareness and a safe shopping and work environment for customers and Associates Conduct Loss Prevention audits; review for corrective action opportunities People Recruit and select qualified loss prevention Associates Train, motivate and develop loss prevention team to reach their fullest potential and to maximize business opportunities Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company Utilize review process as a tool for Associate talent development, promotion and advancement Monitor and address performance issues on a timely basis; administer reviews Ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by team Lead Associates in support of community service opportunities Qualifications: A minimum of 3-5 years of loss prevention management or related experience Strong leadership profile and excellent negotiation skills Ability to effectively plan and execute strategies Effective prioritizing and time management skills Ability to build partnerships and direct teams Excellent written and verbal communication skills Commitment to exemplifying the highest integrity and professional business standards Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. ,

Company info

Macys.com, Inc.
Website : http://www.macys.com

Company Profile
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the macys.com and bloomingdales.com websites. The company also operates 13 Bloomingdale’s Outlet stores.

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