Burlington Coat Factory Direct Corporation
Loss Prevention Supervisor
Bring your passion for fashion to today's Burlington Stores, Inc. If you are interested in a career in retail, consider joining one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for baby. Burlington means one-stop shopping for labels you love at prices you love even more. With more than 500 stores, we're always looking for good talent that can drive results.
The Loss Prevention Supervisor is responsible for executing and directing the company’s Loss Prevention, Shortage Control and Safety programs at the store level. Responsible for supervising the stores Loss Prevention Associates in monitoring the physical protection and safety standards for the store’s merchandise, physical structure, customers and associates. Act as a deterrent to individuals involved in dishonest activity and if necessary make an apprehension as required. Detect report and resolve matters in the area of safety, inventory shortage, cash handling and theft, and for providing customer service as per company standards.
*Duties and Responsibilities: *
Positively demonstrate the company’s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
Deliver excellent customer service and demonstrate a high degree of professionalism
Coach, and train Loss Prevention Associates in the execution of the company’s Loss Prevention program. Display leadership in delivering expected results.
At the direction of the store’s Regional Loss Prevention Manager and Store Manager, supervise and direct a single or multiple store’s Loss Prevention Associates in the execution of the company’s Loss Prevention program.
Assist in the recruitment and training of new Loss Prevention Associates.
Supervise and execute all required audits and reporting of Shortage Control and Loss Prevention programs.
Assist Store Management in identifying issues and problems that directly impact Shortage and lead the store’s team in corrective actions.
Detect and deter individuals involved in dishonest or illicit activity in the store. The physical detention of individuals responsible for shoplifting is required as necessary.
Investigate and resolve internal theft cases at the direction of Loss Prevention Management
Conduct routine inspections of the facility to maintain physical security and protection of assets
Monitor closed circuit television systems, if applicable
Represent Burlington Coat Factory in court proceedings associated with Loss Prevention apprehensions and investigations when necessary.
Enforce company standards as they relate to security and safety procedures
Participate in the training of new hire associates in matters of loss prevention and safety procedures.
Conduct safety inspections and communicate hazards to key holder on duty
Ensure physical security by controlling access of associates and visitors
Lead the stores Safety Program in cooperation with Store Management.
Execute directives as assigned by Regional Loss Prevention Manager or Store Management.
Build Partnerships with Management Teams in assigned stores.
Ability to take on additional responsibilities for within the Region for Audits, Investigations, Safety-Crisis Response, Operations, Team, and or Technology
Develop professional relationships with Local Law Enforcement and Retail LP Coalition Meetings
Number of employees supervised: 1 - 5
*Scope and Impact:
Deliver a store inventory shortage at or better than plan .
Education and Qualifications:
2 - 5 Year Experience in Retail Loss Prevention.
Successfully complete background verification (pre-employment)
Ability to Supervise 2 or more store LP Teams
Strong interpersonal, communication, organization and follow-through skills
Wicklander & Zulawski Interview Training Seminar(s) a plus
Minimum 2- 5 year of experience in retail loss prevention.
Skills and Abilities:
Ability to provide outstanding customer service
Ability to communicate effectively, both written and verbal.
Ability to trouble-shoot basic knowledge of CCTV Camera Equipment.
Ability to solve problems in a business professional setting.
Ability to execute assigned responsibilities in difficult and stressful situations.
Ability to maintain a fair, consistent set of standards, using judgment and discretion and adhere to all company and department policies and procedures.
Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
Requires knowledge and compliance with applicable laws and company policy concerning arrest, search and seizure and handling of evidence.
Local travel may be required.
Our ideal candidates will be self motivated, team players, who have the desire to succeed. We care about our employees, have a supportive environment that values trust and respect , offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity and makes all hiring decisions in accordance with all applicable federal, state, and local laws.
Come join our team. You’re going to like it here!
719 Thompson Lane Space 20
Burlington Coat Factory Direct Corporation
Website : http://www.burlingtoncoatfactory.com
The roots of Burlington Coat Factory Warehouse Corporation go back to 1924 when we started as a wholesaler of ladies coats and junior suits. In 1972, we opened our first outlet store in Burlington, New Jersey. Coats were the primary offering at the original Burlington Coat Factory, but over time the concept has evolved into a one-stop shopping experience. Extensive selections of men's and women's suits, sportswear, shoes, and accessories were developed and then highly successful baby and youth departments were created. Later, a linens department was added.