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Job Details

Assistant Supervisor Asset Protection / Loss Prevention

Location
Los Angeles, CA

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Overview:
As an Assistant Loss Prevention Supervisor, you will support My Macy's and assist the Loss Prevention Manager to ensure that our store operates efficiently and achieves our shortage goals. Your scope of responsibility will include protecting Company assets, managing Loss Prevention payroll expense, supervising Loss Prevention team and directing shortage initiatives, investigations and surveillances.

Essential Functions:
Sales
Implement, monitor, and manage store shortage prevention and awareness programs
Analyze shortage results and partner with Loss Prevention Manager to formulate and implement effective preventative action plans
Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary
Assist Loss Prevention Manager with managing payroll expense
Validate new programs and procedures to reduce shortage
Actively participate in internal and external theft investigations through use of systems and surveillance
Establish high level of shortage awareness and effectiveness determined by audit results; work with Loss Prevention Manager to ensure that all policies and procedures are thoroughly understood by team
Customer
Role model exemplary service, lead Loss Prevention team to provide an outstanding shopping experience
Clearly communicate store and Company objectives to ensure both Store Executives and Associates are informed and knowledgeable
Develop a positive partnership with all Executives and Associates to make shortage awareness a priority
Maintain safety awareness and a safe shopping and work environment for customers and associates
Assist Loss Prevention Manager with conducting audits; follow through on corrective action opportunities
People
Assist Loss Prevention Manager with the recruitment and selection of qualified Loss Prevention Associates
Work with Loss Prevention Manager to train, motivate and develop Loss Prevention team to reach their fullest potential and to maximize business opportunities
Partner with Loss Prevention Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
Advise and Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans
Make recommendations to Loss Prevention Manager on Associate promotion, advancement, talent development and termination
Qualifications:
A minimum of 1-3 years of leadership/supervisory position in Loss Prevention
Strong leadership profile and excellent negotiation skills
Ability to effectively plan and execute strategies
Effective prioritizing and time management skills
Ability to build partnerships and direct teams
Excellent written and verbal communication skills
Commitment to exemplifying the highest integrity and professional business standards
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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