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Job Details

Loss Prevention Associate

Company name
Sears Brands, LLC

Location
Poughkeepsie, NY

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Profile

Part Time

Job Description Req/Job ID:

926348BR

Employing Entity:

Kmart Corporation

Employment Category:

Regular, Part-time

Job Function:

Asset Protection/Loss Prevention

Store ID:

03396: POUGHKEEPSIE, NY

Jobs in this category responsible for providing excellent customer service, protecting company assets through activities in safety, inventory recovery, and internal and external theft. Loss Prevention associates assist with reduction of loss of inventory, time, and assets, monitors surveillance equipment, and apprehends shoplifting suspects. Job Requirements

• Ensures customer care and selling are #1 priority

• Practices operation invitation and positive customer interaction by smiling and greeting every customer that comes within working area

• Interacts with customers to determine and meet customer needs, provide assistance and support and ensure a positive shopping experience

• Understands the store layout, services and locations of merchandise Tours area of responsibility and prioritizes jobs as needed

• Effectively demonstrates “Take customer to the merchandise” policy and assists customers as needed

• Detects and respond to external theft incidents Is effective in detecting theft potential through external sources

• Effective in monitoring internal incidents and reporting to Loss Prevention Lead/Manager and Store Manger

• Monitors areas of visible shrink and assists in correcting deficiencies

• Assists in reporting and following up on customer accidents and assists to maintain a safe, clean store

• Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures/procedures

• Completes required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager

• Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment

• Utilizes the Loss Prevention Information System and its reports

• Maintains a professional appearance and demonstrates a high level of confidentiality on internal integrity opportunities

• Accounts for and ships all outbound merchandise, including Genco/Vendor returns accurately and in accordance to Company policy

• Ensures all claims are processed and up to date on outbound merchandise deliveries

• Performs other duties as assigned

• Strong verbal, written and analytical skills

• One year retail experience, loss prevention experience or equivalent

• Must be able to make appropriate decisions in stressful situations

• Must be able to follow written and verbal instructions

• Repetitive bending, lifting, stretching and reaching skills

• Must be 18 years of age or older

#Stores

About this company

Sears Holdings Corporation is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop.

Location/Region: Poughkeepsie, NY (US)

Company info

Sears Brands, LLC
Website : http://www.searsholdings.com

Company Profile
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, with a broad apparel offering, including such well-known labels as Lands' End, the Kardashian Kollection, Jaclyn Smith and Joe Boxer, as well as Sofia by Sofia Vergara and The Country Living Home Collection. We are the nation's largest provider of home services, with more than 14 million service and installation calls made annually, and have a long-established commitment to those who serve in the military through initiatives like the Heroes at Home program. We have been named the 2011 Mobile Retailer of the Year, Recipient of the 2013 ENERGY STAR® " Partner of the Year - Sustained Excellence Award" for Product Retailing and Energy Management and was named one of the Top 20 Best Places to Work for Recent Grads. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation.

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