Sears Brands, LLC
Employment Category: Regular, Full-time Job Function: Asset Protection\/Loss Prevention Store ID: 04188: CHARLESTON, WV Jobs in this category responsible for providing excellent customer service, protecting company assets through activities in safety, inventory recovery, and internal and external theft. Loss Prevention associates assist with reduction of loss of inventory, time, and assets, monitors surveillance equipment, and apprehends shoplifting suspects. Job Requirements \u2022 Ensures customer care and selling are #1 priority \u2022 Practices operation invitation and positive customer interaction by smiling and greeting every customer that comes within working area \u2022 Interacts with customers to determine and meet customer needs, provide assistance and support and ensure a positive shopping experience \u2022 Understands the store layout, services and locations of merchandise Tours area of responsibility and prioritizes jobs as needed \u2022 Effectively demonstrates \u201cTake customer to the merchandise\u201d policy and assists customers as needed \u2022 Detects and respond to external theft incidents Is effective in detecting theft potential through external sources \u2022 Effective in monitoring internal incidents and reporting to Loss Prevention Lead\/Manager and Store Manger \u2022 Monitors areas of visible shrink and assists in correcting deficiencies \u2022 Assists in reporting and following up on customer accidents and assists to maintain a safe, clean store \u2022 Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures\/procedures \u2022 Completes required inventories and audits at the request of the Store Manager and Loss Prevention Lead\/Manager \u2022 Works with Loss Prevention Lead\/Manager utilizing loss prevention physical monitoring equipment \u2022 Utilizes the Loss Prevention Information System and its reports \u2022 Maintains a professional appearance and demonstrates a high level of confidentiality on internal integrity opportunities \u2022 Accounts for and ships all outbound merchandise, including Genco\/Vendor returns accurately and in accordance to Company policy \u2022 Ensures all claims are processed and up to date on outbound merchandise deliveries \u2022 Performs other duties as assigned \u2022 Strong verbal, written and analytical skills \u2022 One year retail experience, loss prevention experience or equivalent \u2022 Must be able to make appropriate decisions in stressful situations \u2022 Must be able to follow written and verbal instructions \u2022 Repetitive bending, lifting, stretching and reaching skills \u2022 Must be 18 years of age or older
Sears Brands, LLC
Website : http://www.searsholdings.com
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, with a broad apparel offering, including such well-known labels as Lands' End, the Kardashian Kollection, Jaclyn Smith and Joe Boxer, as well as Sofia by Sofia Vergara and The Country Living Home Collection. We are the nation's largest provider of home services, with more than 14 million service and installation calls made annually, and have a long-established commitment to those who serve in the military through initiatives like the Heroes at Home program. We have been named the 2011 Mobile Retailer of the Year, Recipient of the 2013 ENERGY STAR® " Partner of the Year - Sustained Excellence Award" for Product Retailing and Energy Management and was named one of the Top 20 Best Places to Work for Recent Grads. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation.