Treasury Management Support Specialist
**MEMBERS ONLY**SIGN UP NOW***., headquartered in downtown Kansas City, MO, has an immediate opening for an experienced Treasury Management Support Specialist. This position
is a part of a fast-paced work atmosphere dedicated to delivering exemplary customer service to the bank’s commercial customers. They verify and process requests including the setup and maintenance of all treasury management products and are instrumental in maintaining corporate relationships. Tasks may also include opening new accounts and various account maintenance. This representative troubleshoots incoming and escalated calls, which may require solutions of a semi-technical nature.
Display a working knowledge of all business, cash management and treasury management products and services.
Responsible for daily support of commercial deposit services and treasury management products including remote deposit capture, ACH, and electronic banking.
Research, resolve, and respond to inquiries and problems of a moderately complex nature.
Provide technical and product support to customers and bank staff
Communicate to customers regarding new functionality, enhancements or changes to products benefiting or affecting the customer
Adhere to all departmental policies and procedures
Proven customer service skills
Strong problem solving skills
Good communication and organization skills
Strong attention to detail
Ability to prioritize work on a daily basis to meet deadlines
Experience with Microsoft Office
Previous financial services or customer service experience preferred.
**MEMBERS ONLY**SIGN UP NOW***. offers competitive compensation and a comprehensive benefits package that includes medical, dental, vision, life insurance and a 401k plan. For consideration please complete an application via our website, ****. No calls please
Armed Forces Bank