The Asset Protection / Loss Prevention Specialist's primarily responsible is to assist in the protection of our company assets, and providing a high level of customer service. These include, but are not limited to, our employees, customers, property, merchandise, and money. The AP/LP Specialist prevents unauthorized removal of merchandise through the perimeter exits. Additionally they must ensure that policies and procedures of the company are adhered to. As needed the AP/LP Specialist will receive guidance and training from both the Manager of the Uniform Guard Personnel and the Guard Supervisor. Where applicable, the AP/LP Specialist must complete all requirements of the NYS Guard Act Certification and training.Essential Functions:
Assist in customer traffic flow when assigned to an event
Deliver outstanding customer service during events, knowledgeable about store and services throughout the building
Prepare proper documentation for incidents that occur throughout the building
Testify in court proceedings as a representative of Bloomingdale's.
Maintain a high degree of confidentiality
Create a strong deterrent presence and ability to identify internal and external theft.
Check the outside areas beyond the doors, for the presence of non-personnel and suspicious activity
When requested the AP/LP Specialist will assist the detectives with an apprehension.
Perform daily Sensormatic system check and report any problems to the Security Supervisor.
Poised, polished and professional. Represents Bloomingdale's during events
A team player who possesses to work in a fast-paced learning environment, handle multiple priorities
Strong interpersonal and communication skills
Ability to work in a fast-paced environment, handle multiple
Ability to communicate effectively with customers, peers and management
Ability to work well with others and independently
Ability to read and interpret documents such as memos, safety regulations, etc.
Ability to maintain confidentiality
Required to successfully complete the AP/LP Specialist training program
Flexible schedule, nights and weekends required
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Website : http://www1.bloomingdales.com/
Bloomingdale's, a leader in department store fashion, serves customers through 40 stores in 12 states. It focuses on upscale fashion apparel and home-related goods, with an emphasis on distinctive merchandise offerings. Known worldwide for its fashion sense and merchandising savvy, Bloomingdale's helped launch the careers of many now-famous designers. Among them are Ralph Lauren, Tommy Hilfiger, Calvin Klein and Donna Karan. New designers are being showcased today at Bloomingdale's and could well be the stars of tomorrow. Bloomingdale's is led by Chairman Michael Gould and President Tony Spring.